Refund policy

Last updated: September 8, 2026

Print-on-Demand Products

Our products are made to order using print-on-demand fulfillment. This means your item is created especially for you after your order is placed, which helps us reduce excess inventory and unnecessary waste.

Because each item is made specifically for your order, we are unable to offer returns or exchanges for non-defective items. If there is a problem with your item when it arrives, such as damage, a defect, a misprint, or receiving an item different from what you ordered, please contact us so we can review the issue and determine the appropriate resolution.

We want you to feel confident when ordering from THE CONSIDERED LIFE®. Please review the product description, measurements, size chart, colors, personalization details, and shipping information before completing your purchase.

Cancellations and Order Changes

We understand that mistakes can happen. If you need to request a cancellation or change, please email shoptheconsideredlife@gmail.com as soon as possible. Include your order number and use the subject line “Order Change Request.”

Messages are reviewed during regular business hours, and we will respond as promptly as possible. Because products may enter production shortly after purchase, there is no guaranteed cancellation or change window.

We will gladly check whether your request can be accommodated. Once an order has been submitted to or entered production, we may be unable to cancel it or change the address, size, color, design, or other details. We will let you know whether your request was successful.

These limits do not affect any cancellation or refund rights required by applicable law, including rights relating to delayed shipment.

Damaged, Defective, Misprinted, or Incorrect Items

We want your order to arrive in the condition you expect. Please inspect your item when it arrives and contact us within 30 days after delivery if it is damaged, defective, misprinted, or different from what you ordered.

Email shoptheconsideredlife@gmail.com and include:

Your order number
A brief description of the issue
Clear photographs showing the item and the issue, including the shipping label or packaging when relevant

After reviewing your request, we will explain the next steps. If we confirm a problem with your item, we will provide an appropriate resolution, which may include a replacement or refund.

Please do not mail an item back unless we have provided written return instructions. In many cases, a physical return will not be necessary. The address printed on your shipping label or packaging may not be an authorized return address.

Natural Product Variations

Because each product is individually printed or embroidered, small variations in color, print placement, stitch density, texture, or appearance may occur. Colors may also look slightly different depending on your screen settings.

Normal production variations that do not materially affect the product are not considered defects.

Returns and Exchanges for Non-Defective Items

Because our products are made specifically for each order, we are unable to accept returns or exchanges for non-defective items, except where required by applicable law.

This includes:

Selecting an incorrect size or color
A change of mind or personal preference
Issues caused by incorrect or incomplete information provided at checkout, including personalization or delivery information
Sale or clearance items
Gift cards

If you would prefer a different item, size, or color, you are welcome to place a new order.

Refunds

If a refund is approved for a qualifying order issue, we will notify you and issue it to your original payment method within 10 business days, or sooner where required by applicable law.

Your bank or credit card company may need additional time to process and post the refund. If more than 15 business days have passed since approval and you have not received it, please email shoptheconsideredlife@gmail.com.

Your Legal Rights

The timeframes and restrictions in this policy do not limit any rights or remedies available to you under applicable law, including mandatory cancellation, return, replacement, or refund rights.